My husband and I worked very closely with Hank and Jenyse. We were first time home buyers and were very apprehensive about working with a realtor and finding someone that we could trust. From the start Hank was very personable and knowledgeable about the process. He stated by simply informing us of what we were getting into. What realtor is going to spend hours at Starbucks just informing us of all the details of buying a home?? When we started looking at houses Hank was great to work with. We walked through approximately 15 houses. Hank reacted very quickly when we were interested in checking out a property. He was there for us every step of the way and led us to our dream home. We are so thankful that we used Keller Williams for our first home buying experience. We have walked away with far more that a great realtor, we have a great friend!